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A Premier Factory Authorized Kestrel Instruments Store | Global Shipping - Free in the US
A Premier Factory Authorized Kestrel Instruments Store

Country

Shipping & Returns

USA:

FREE Shipping to All USA destinations including APO/FPO Military addresses and certain protectorates for all orders! Free shipping ETA is 2-3 business days. (most of our domestic orders arrive within 1-3 day's of shipment). If you choose the free shipping option, the method of shipping will be our choice. We do offer services for a fee such as USPS Priority Mail, UPS Ground, UPS Next Day Air, 2nd day Air and 3 Day Select. These services are made available during checkout. Note: USPS Priority Mail ETA is up to 1-3 days in the USA, including Alaska and Hawaii. If you have any questions about shipping, please contact us and we will get right back to you. You can preview the different shipping options available to you by placing your items in your cart, then use the shipping calculator. All of our shipping options include tracking. You will receive a tracking number after your order ships by email.

Free shipping option: Weather Republic reserves the right to select carrier. If you have a preference of shipping, please choose it during checkout.


International

We Ship to most countries of the world. We do not ship to countries considered to be aggressive to the USA or it's friends.

International Insurance: For your peace of mind, we gladly insure all packages shipping to destinations outside of the USA at no extra cost to you. If your item cannot be insured for any reason, we will notify you before shipping. We take great care in our packaging, paperwork and marking of our packages. We ship many international shipments per week and have not had one lost package. Insurance is available to most but not all countries.

* Certain Accessories and or Countries may increase shipping rate though rare. International arrival times are subject to customs clearance times. Customs delays will effect package arrival times.

#1 Question!

When will my order ship?
We keep an extensive inventory of most products. Orders typically ship the same or following business day. If it is going to be longer, we will notify you.

We do not ship on the following holidays observed in the USA.

  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas
  • New Year's Eve
  • New Year's Day
 Shipping Policy:

Shipping Time -- Most orders received before 12:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 12:00 PM will ship the next business day. Orders are not shipped on Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Weather Republic or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Shipping options - In most cases you will have the ability to choose your shipping method. There may be times when the method of choice is not available due to a number of things including a delay of pickup or in the case of when we will need to drop ship from the manufacturer. Such times occur when an in-ordinarily large order is placed. Many manufacturers only offer UPS as a carrier. As an example, we may elect at our discretion to ship UPS 3 day select in lieu of USPS Priority Mail which usually takes up to 3 days to arrive. If you absolutely need to use a certain carrier, please let us know and we will take the necessary measures.

Important: Many of our packages will require a signature upon receipt. Before signing for your package, examine the package to make sure there are no visible signs of damage. We use clear tape when sealing our packaging. In the event that the package is damaged, refuse the package and it will be returned to us. Please let us know if this is the case. In the event you have signed for the package, please retain the box your order was packaged in as well as all contents. You will need them when filing a claim with the respective delivery agency. Our domestic shipments are not insured unless our customer asks us to do so. A signed delivery receipt represents your acceptance of the complete order in perfect condition.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@weatherrepublic.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@weatherrepublic.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@weatherrepublic.com.

Weather Republic, LLC. will gladly accept returns of undamaged products within (30) days from date of purchase so long as the original manufacturers packaging, paperwork and everything else which accompanied the original order is returned to us. All items must be returned in NEW condition including products, packaging and paperwork. All returned items will be inspected upon receipt. Weather Republic, LLC. reserves the right to refuse returns which we deem not to meet our return standards. To request a return, please submit a customer support ticket. You will receive a RMA Ticket Number with instructions on how to return you item(s). Once the items are returned to us, it usually takes 24 hours to process refunds. Customers are responsible for return shipping costs. Shipping costs are non-refundable.

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